The staff is friendly and welcoming, with many reviewers praising the kindness and professionalism of the medical team, particularly Dr. Gill and Dr. Eaton. However, some reviewers have experienced long wait times, and the office has been criticized for poor communication and a lack of follow-up on test results. The lab staff has also received some negative feedback, with one reviewer describing them as "unfriendly, unhelpful, and lazy." Despite these issues, many reviewers have reported positive experiences, including quick and efficient service, and a convenient location. Overall, the quality of care seems to be good, but the office's organizational issues and communication breakdowns are a concern. The pricing seems to be reasonable, with many reviewers commenting on the affordability of services. Innovativeness is average, with some reviewers suggesting that the office could benefit from more modern and efficient systems.The biggest issue is a lack of organization and poor communication, which has led to long wait times and difficulties getting test results. This is a significant concern, as it can impact the quality of care and patient satisfaction. Despite this, the medical team seems to be kind and professional, and many reviewers have reported positive experiences. To address these issues, the office could consider implementing more efficient systems, improving communication with patients, and streamlining the waiting process.