This location appears to be a medical facility with a variety of services. It is located at Building 2727, W Dr Martin Luther King Jr Blvd Boulevard, Unit 310 in Tampa City, and has a phone number of +18133507244. The address seems to be wheelchair accessible, with amenities including a restroom, wheelchair accessible parking lot, and wheelchair accessible entrance. Millennium Anesthesia is listed as a co-brand, indicating a partnership with the medical group.
Unfortunately, there are some issues with billing and customer service. A patient reported receiving a bill from the hospital for $30,000, despite an estimated out-of-pocket cost of $2,000. When they informed the hospital of the discrepancy, they were told that the hospital did not care. The same issue occurred with Millennium Anesthesia, which sent the patient a bill for $3,000 despite their insurance covering the costs. This has caused the patient significant financial stress and hassle.
The facility also seems to be poorly equipped to handle billing disputes, leaving patients to deal with the consequences. This lack of care for patients has resulted in financial difficulties, including higher interest rates on a car loan. It is unclear what steps the facility is taking to address these issues or improve customer service.
In terms of quality, it is unclear what standards are being met. With a lack of transparency and follow-through on billing, it is difficult to trust the facility to provide accurate and reliable care.
The facility appears to be well-equipped for accessibility, with a wheelchair accessible entrance, parking lot, and restroom. However, the billing and customer service issues far outweigh any benefits.
As for innovativeness, it is unclear what new or unique approaches the facility is taking to address patient needs or improve services. However, the lack of attention to billing and customer service suggests that there may be room for innovation in these areas.
Overall, this location appears to have some significant issues with billing and customer service that need to be addressed. Patients deserve to be treated with care and respect, and these issues need to be prioritized.