Tampa Bay
Mike's Auto Body and Repair
29.91
29.91
Overview
Mike’s Auto Body & Repair is your dependable source for expert automotive services. Depend on us for routine and emergency auto care.
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Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Overall, Mike's Auto Body & Repair is a reliable and trustworthy automotive service provider. The staff is friendly and professional, with a focus on customer satisfaction. The facility is clean and well-organized, with a wheelchair-accessible parking lot and entrance.The quality of work is top-notch, with attention to detail and a commitment to excellence. The team takes the time to explain the repair process and keeps customers informed throughout. Many customers have reported being impressed by the professionalism and expertise of the staff, particularly Joe Bell and Jerry.Pricing is reasonable, with some customers noting that it's lower than expected. However, one customer mentioned that they felt the initial estimate was too high. It's worth noting that the team works with insurance companies and provides lifetime warranties on paint.Unfortunately, there's an issue with inconsistent customer service. Some customers have reported difficulties getting in touch with someone, being put on hold for extended periods, or receiving inadequate support. One customer even mentioned that their car was returned with incorrect parts.It's clear that Mike's Auto Body & Repair has made efforts to improve their customer service over the years. However, there's still room for growth in this area. With a focus on building stronger relationships with their customers and providing consistent support, they can continue to grow and thrive.Despite this issue, the majority of customers have reported a positive experience, with many praising the team's expertise, communication, and dedication to quality. If you're in need of automotive services, Mike's Auto Body & Repair is definitely worth considering. Just be sure to clarify expectations and ask questions to ensure you receive the best possible experience.
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