Tampa Bay
Mike Pearce - State Farm Insurance Agent
59.75
59.75
Overview
Contact Lake Wales State Farm Agent Mike Pearce at (863) 676-8511 for life, home, car insurance and more. Get a free quote now
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Pricing
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The location provides a high level of service in terms of pricing, making it a great option for those looking for affordable insurance options. The staff is generally helpful and knowledgeable, with many customers praising their professionalism and courtesy. The office is wheelchair accessible, making it easy for everyone to visit. However, there have been some issues with responsiveness, with a few customers reporting difficulty in getting in touch with their agent or being put on hold for extended periods. It's worth noting that there have been some complaints about a lack of local agents, but the office seems to make an effort to assist clients remotely.On the positive side, the office staff is friendly and efficient, with many customers praising their notary services and willingness to help with any insurance-related questions or issues. The office hours are reasonable, with the office open on Fridays from 9:00 AM to 5:00 PM. The location's commitment to customer service is evident, with many customers expressing their satisfaction with the service they receive.Unfortunately, there have been some reports of harassment and poor treatment by staff, which is unacceptable and highlights the importance of having clear protocols in place for handling customer interactions. While these incidents are not representative of the overall experience, they do indicate that the office needs to work on improving its professionalism and customer care.Overall, the location provides a solid service, with some areas for improvement, particularly in terms of responsiveness and professionalism.
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