Tampa Bay
Mike Kennedy: Allstate Insurance
15.92
15.92
Overview
4.77/5 Stars (323 Reviews) - Home, Life and Car Insurance near you. Allstate Insurance Agent in Grand Junction CO 81505. Get a free quote today!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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This insurance agency has received overwhelmingly positive reviews from its customers. The staff is known for being friendly, professional, and responsive to customer needs. Many reviewers have praised Mike Kennedy's office for their exceptional customer service, with some even crediting them with helping them save money on their insurance premiums.Some reviewers have noted that the agency's staff is very helpful and knowledgeable, taking the time to explain complex insurance concepts in a clear and concise manner. Others have praised the agency's efficiency, noting that they were able to quickly and easily resolve any issues that arose.However, one reviewer did express some dissatisfaction with the agency's pricing, stating that they were overcharged for their insurance premiums and that the agency's rates were not competitive. This issue was addressed by the agency, which explained that agents do not have an impact on rates charged by the insurance companies.Overall, it appears that Mike Kennedy's Allstate Insurance Agency is a well-run and customer-focused business that is committed to providing excellent service to its customers. While there may be some issues with pricing, the agency's strengths in quality and customer service more than make up for this.One area for improvement is the agency's communication with customers. Some reviewers have noted that they received multiple emails requesting reviews, which may come across as pushy or intrusive. It would be beneficial for the agency to find a more effective and respectful way to solicit feedback from its customers.The wheelchair-accessible parking lot and entrance are a plus, making the agency easily accessible to customers with mobility issues. The online appointment option is also a convenient feature for customers who prefer to schedule appointments from the comfort of their own homes.The agency's working hours are standard for a business of this type, with Monday through Thursday hours from 9:00 AM to 6:00 PM and Friday hours from 9:00 AM to 5:00 PM. There is no service available on Saturday or Sunday.One reviewer noted that they received surge pricing from their previous insurance provider, which highlights the importance of shopping around for insurance quotes to ensure that customers are getting the best rates available. The agency's staff is knowledgeable and can help customers navigate the process of finding the best insurance policy for their needs.
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