This location has some positive and negative aspects to it. The overall experience of clients has been mediocre, with some expressing satisfaction while others express frustration with the service they received. The quality of service seems to be a major issue, with some clients feeling like they've been treated poorly by the agents. This has led to a lot of complaints about responsiveness, professionalism, and communication. Pricing has been a point of contention for some clients, with some feeling like they've been overcharged or that their rates have been raised without clear explanation. There is one highlighted issue - poor responsiveness and professionalism. The agency has been slow to respond to clients' questions and concerns, and some have reported being passed around or given incorrect information. This lack of communication has led to a lot of frustration and mistrust among clients. Despite some positive reviews, the negative feedback far outweighs the positive, indicating a need for improvement in these areas. It's worth noting that some clients have reported having positive experiences with specific agents, such as Jacqui and Christina, but these seem to be exceptions rather than the rule.