This storage facility is a decent choice for those in need of a place to store their belongings. The prices are very reasonable, making it an attractive option for budget-conscious individuals. However, the quality of the units and services could be improved. While the facility is wheelchair accessible, some units may not be climate-controlled, which could be a concern for those storing sensitive items.One of the standout features of this facility is its innovativeness. The virtual check-in system and online reservations make it easy to rent a unit and access the facility. The staff is also generally friendly and helpful, which is a major plus.However, there have been some issues with customer service in the past. Some reviewers have reported being treated rudely or being given incorrect information. This is concerning, as it can make the renting process more stressful and confusing.Overall, this facility is a good option for those who need a place to store their belongings, but it's not perfect. With a bit more attention to customer service and unit quality, it could be an even better choice for those in the area.A notable issue that has been raised by several reviewers is the high rate of price increases. Some have reported being quoted one price and then being charged a significantly higher rate once they've already rented the unit. This can be frustrating and make it difficult to budget for storage costs. It's essential to be aware of this potential issue and carefully review any contracts before signing.In terms of the physical facility, it's generally well-maintained and clean. However, some reviewers have noted that the dumpsters are not always available for customers to use, which can be inconvenient. Additionally, the facility's hours of operation are not always clearly posted, which can make it difficult for customers to plan their visits.Overall, this storage facility is a decent choice, but it's not without its drawbacks. By being aware of the potential issues and taking steps to mitigate them, customers can have a more positive experience.