Tampa Bay
MIDFLORIDA Credit Union - Tampa - New Tampa Branch
17.14
17.14
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
Cash advance
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Overall
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The business is located in a convenient area and has working hours that cater to different needs. The staff is professional and courteous, as seen in multiple positive reviews. However, there are also instances of poor customer service, with some staff members being insensitive and dismissive. The business offers various services, including personal loans and credit union services. Some customers have reported having positive experiences with the staff, such as with Scott Reback, who helped them with their loan and explained the details in a clear manner. On the other hand, there are also instances of rude and unhelpful staff members, which can be frustrating for customers. The business has made efforts to address customer concerns, such as responding to negative reviews and investigating issues. However, it appears that there is still room for improvement in terms of customer service. The only issue highlighted in the review is the inconsistency in customer service, with some staff members being unhelpful and others being very professional.
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