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MIDFLORIDA Credit Union - Land O'Lakes Branch

4.3

• (1 reviews)

23551 FL-54 Highway, Lutz, Florida 33559

15.38

23551 FL-54 Highway, Lutz, Florida 33559

15.38

MIDFLORIDA Credit Union - Land O'Lakes Branch

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Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Drive-through

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4.3

1 reviews

Quality

3.1

Pricing

5.0

Overall

4.3

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

The branch location at Building 23551, FL-54 Street, Lutz City, is a well-established financial institution that has received positive feedback from many customers. Although it has some areas for improvement, the overall experience is generally satisfying. The quality of service varies, with some customers experiencing difficulties, such as being left on hold or receiving conflicting information. However, others have had exceptional experiences with friendly and knowledgeable staff, such as Delmy and Taylor, who have gone above and beyond to assist them. The pricing is generally competitive, with some customers appreciating the lower rates offered by the credit union. In terms of innovativeness, the branch has implemented various features, such as online banking and mobile deposit, which have been well-received by customers.The only significant issue that stands out is the inconsistent quality of service, which has resulted in some customers feeling frustrated and disappointed. One customer mentioned being left on hold and experiencing difficulties with their overdraft fee, while another customer had to deal with conflicting information regarding depositing funds. However, it's worth noting that the branch has responded to these concerns and has offered to make things right.Overall, the branch location at Building 23551, FL-54 Street, Lutz City, is a solid choice for those looking for a financial institution with competitive pricing and a range of services. However, it's essential to be aware of the potential inconsistencies in service quality and to be proactive in addressing any issues that may arise.