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MIDFLORIDA Credit Union - Lakeland - South Branch

4.3

• (1 reviews)

6040 Florida S Avenue, Lakeland, Florida 33813

36.61

6040 Florida S Avenue, Lakeland, Florida 33813

36.61

MIDFLORIDA Credit Union - Lakeland - South Branch

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

Cash advance

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Reviews

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4.3

1 reviews

Innovativeness

4.1

Quality

4.3

Overall

4.3

Pricing

4.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

The MidFlorida Credit Union - Lakeland South Branch is a decent financial institution with its fair share of strengths and weaknesses. Located at Building 6040, Florida Ave S Street, Lakeland City, the branch offers a range of services, including ATM, personal loans, and credit union services. The staff is friendly and helpful, with many customers praising their excellent customer service.However, some customers have reported issues with the bank's policies and procedures, particularly when it comes to customer service. One customer complained about being treated rudely by a staff member, while another customer reported being locked out of their account due to a dispute filing.In terms of services, the MidFlorida Credit Union - Lakeland South Branch offers cash advance services, and their drive-through is open on most days. They also have a wheelchair-accessible parking lot and entrance, making it easy for customers with disabilities to access their services.The branch's pricing is reasonable, with many customers praising their competitive rates and fees. However, some customers have reported issues with the bank's online banking system, which can be slow and outdated.Overall, the MidFlorida Credit Union - Lakeland South Branch is a decent choice for customers looking for a reliable and trustworthy financial institution. However, they may want to consider improving their customer service and online banking system to better meet the needs of their customers. One major issue that stands out is the inconsistent quality of customer service, with some customers reporting being treated rudely or with a lack of empathy. This is a significant concern, as it can negatively impact a customer's overall experience and satisfaction with the bank.