This Midflorida Credit Union location at Building 7301, US Hwy 98 N Street in Lakeland City is known for its friendly staff who go above and beyond to help their customers. Many reviewers have mentioned that they love the bank's personalized service and feel like they're part of a family. Employees like Neil, Yadira, Cecelia, Jonathan, and Ashley are particularly praised for their helpfulness and professionalism.However, some reviewers have expressed frustration with the bank's handling of transactions and check holds, with some customers feeling like they're being held hostage by the bank's policies. Some have also mentioned that the bank's ATM machines can be unreliable, causing issues with withdrawals.Despite these issues, the majority of reviewers have had positive experiences at this Midflorida Credit Union location. They appreciate the bank's extended hours, variety of locations, and the fact that they offer a range of services, including personal loans and credit cards.One of the main issues with this bank is the fact that they hold transactions for a long time, which can cause inconvenience to customers. This has been a recurring issue mentioned by several reviewers. They also seem to have trouble with their banking app, which can be frustrating for customers who rely on it.Overall, this Midflorida Credit Union location is a good option for customers who value personalized service and are willing to deal with some minor issues. However, customers who are sensitive to fees and transaction delays may want to consider other options.The branch is wheelchair accessible, with a parking lot and entrance that are accessible for people with disabilities. They also offer a drive-through service option for customers who prefer to avoid waiting in line. Despite the issues mentioned, the bank seems to be committed to providing excellent customer service and has a strong reputation in the community.