Tampa Bay
MIDFLORIDA Credit Union - Lakeland - Harden Branch
36.14
36.14
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Drive-through
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Quality
Innovativeness
Pricing
Overall
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The location appears to be a reputable financial institution, with a high overall rating. The quality of service seems to be good, but not exceptional. The pricing is considered to be one of the best in the area, with many customers appreciating the competitive rates. The bank's innovativeness is also notable, with a 4.5 rating indicating that they are keeping up with modern trends and technologies.
However, there is one major issue that stands out. It appears that the bank's customer service can be inconsistent, with some customers experiencing long wait times and unhelpful staff. One customer even referred to their experience as a "third-world service". This is a significant concern and needs to be addressed by the bank. The bank's working hours, which include a significant gap on Thursdays, may also be a cause for concern.
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