This location is a financial service center offering a range of services, including ATM access, personal loans, and credit union services. It is located in Kissimmee City and has a limited operating schedule, with varying hours on different days of the week.The majority of customer reviews are positive, with many praising the friendly and helpful staff. Some reviewers have mentioned excellent customer service, knowledgeable representatives, and a welcoming atmosphere. However, there are some negative reviews, including complaints about long wait times, unhelpful staff, and issues with ATMs.One notable issue is a lack of clear communication and inconsistent treatment of customers, with some reviewers feeling like they were discriminated against or treated poorly due to their background or circumstances. This is a concern that needs to be addressed to ensure all customers receive fair and respectful treatment.Overall, the quality of service seems to be hit-or-miss, with some reviewers having excellent experiences and others encountering significant issues. The pricing appears to be competitive, with many reviewers praising the credit union's rates and services.To improve, the location could focus on ensuring consistent communication and treatment of customers, as well as addressing issues with wait times and ATM reliability. With some tweaks to their services and staff training, this location could provide an even better experience for customers.