This financial institution provides a range of services including mortgage loans, personal loans, and credit union membership. They have a downtown Sarasota location that is wheelchair accessible, making it easy for everyone to visit. The staff is friendly and helpful, with some reviewers mentioning having nice conversations with them. However, there have been some issues with customer service, including long wait times for check clearance and high check holds. Some reviewers have also experienced difficulties with getting approved for loans despite having high credit scores. Despite these issues, the institution has a rating of 3.8 stars from third-party ratings. One reviewer even mentioned that the staff went above and beyond to help them refinance a vehicle and praised the institution's commitment to its customers. Another reviewer was able to rebuild their credit and open a business account with the institution. The institution has also been praised for its cleanliness and modern facilities. However, one reviewer felt that they were discriminated against when they were not issued a Visa despite having a high credit score. Despite these mixed reviews, the institution's overall rating suggests that it is a decent option for those looking for financial services.