Tampa Bay
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Mid Florida Financing
36.50
36.50
Overview
Okcarz is a network of buy here pay here Auto Dealers. Okcarz is uniquely positioned to help people improve their credit and get the car or truck they desire. We offer Warrantied quality vehicles at 8 locations in Florida.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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This review location is a financial institution that offers auto financing services. The customer service representatives are generally knowledgeable and helpful, with some representatives standing out for their exceptional service. However, some customers have experienced difficulties with payments, repossession, and communication with the company. Despite some issues, the company has a strong commitment to customer service and provides various options for customers to manage their accounts. One of the major concerns raised by customers is the strict policy regarding late payments, which can result in repossession. While some customers have been able to work out alternative arrangements, others have reported being harassed by phone calls and emails.Some of the customers have experienced problems with the quality of the vehicles they purchased, including mechanical issues and low resale value. However, the company provides warranty coverage and offers options for customers to trade in their vehicles. The pricing of the vehicles is generally competitive, but some customers have expressed concerns about the high fees associated with the financing process.The company's innovativeness is evident in its use of technology to provide customers with easy access to their accounts and payment information. However, some customers have reported difficulties with the online payment system and have expressed frustration with the company's communication style.Overall, this review location has a mixed reputation, with some customers expressing satisfaction with the company's services and others expressing significant concerns. While the company has a strong commitment to customer service, it needs to address some of the issues raised by customers to improve its reputation and provide better service.
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