Tampa Bay
Mid Florida Endoscopy & Surgery Center
84.25
84.25
Overview
Your health is our priority.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
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This medical service location has a generally positive reputation, with some room for improvement. The facility's cleanliness and organization are not always consistent, as evidenced by long wait times and mixed reviews about the staff's helpfulness. However, many patients praise the staff's professionalism and kindness, which is a significant asset for a healthcare provider.Some patients have reported feeling undervalued and frustrated with the long wait times, which can be particularly challenging for those who have been fasting or are anxious about their procedures. While the staff's warmth and smiles are appreciated, it's essential to balance this with efficient and timely care.The location's accessibility and amenities, such as wheelchair-accessible parking and restrooms, are a plus. The variety of payment options and the ability to book appointments are also convenient features. However, some patients have expressed concerns about the front desk staff's rudeness and disorganization.To address the issues, the facility could focus on streamlining their scheduling process, ensuring that patients are seen in a timely manner, and providing clear communication about wait times. Investing in staff training to improve customer service and empathy would also be beneficial.Overall, while this medical service location has its strengths and weaknesses, it shows potential for improvement. With attention to these areas, it could become an even more satisfying and efficient experience for patients.
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