The location is located in Clermont City, offering a wide range of medical services, including dermatology, podiatry, plastic surgery, and laser hair removal. The office is wheelchair accessible, with a restroom, parking lot, and entrance that cater to people with disabilities. They accept most major insurance plans, including Aetna, AvMed, Blue Cross Blue Shield, CIGNA, Humana, Medicaid, and Medicare.
The staff is friendly, professional, and knowledgeable. They take the time to listen to patients' concerns and answer all their questions. Many patients have praised the staff's exceptional care, stating that they feel comfortable and confident in their abilities. The office is clean, and the waiting area is small but well-maintained.
One patient had a poor experience due to the office's incompetence in scheduling an appointment. They showed up for a scheduled appointment only to find the doors locked, and the office claimed they were not on the books. This incident highlights the importance of attention to detail and effective communication.
Despite this issue, the office has received an overwhelmingly positive response from patients. They have praised the staff's kindness, professionalism, and expertise. Patients have also appreciated the quick and efficient service, often being in and out of the office within a short period. The office's use of technology, such as NFC mobile payments, debit cards, and credit cards, also makes it convenient for patients to pay for services.
Overall, the location offers high-quality medical services, a welcoming atmosphere, and exceptional staff. However, it's essential to address the issue of scheduling appointments to ensure that patients receive the care they expect.