This business is a well-established one with a long history of providing quality services. The overall impression is very positive, with a high score for pricing and quality. However, the innovativeness of the business could be improved. The business offers a wide range of services, including computer repair, appliance repair, and fingerprinting services. They have a team of experienced technicians who are knowledgeable and skilled in their work. The business is open during regular business hours and also offers on-site services for customers. One of the standout features of this business is their customer service. They are known for being friendly, helpful, and patient with customers. Many customers have praised their professionalism and willingness to go the extra mile to resolve issues. However, there have been some issues with customer service in the past, with a few customers reporting rude or unhelpful staff members. Additionally, some customers have reported issues with the quality of the work done by the business. Overall, this business is a solid choice for anyone looking for computer or appliance repair services. They offer a wide range of services, have a team of experienced technicians, and provide excellent customer service. However, potential customers should be aware of the occasional issues with customer service and quality of work. One of the main issues is a lack of transparency and communication from the staff. Some customers have reported being given the runaround or being told that they would be contacted back, only to never hear from the business again. This lack of communication can be frustrating and make it difficult for customers to get the help they need. The business also seems to have some issues with follow-up and customer satisfaction. Some customers have reported having to contact the business multiple times to get their issue resolved, and even then, they may not be completely satisfied with the outcome. This can be a problem for customers who are relying on the business to fix a critical issue with their computer or appliance. Overall, while this business has many strengths, it also has some weaknesses that need to be addressed. With a bit of improvement in customer service and communication, this business could be an even better choice for customers.