Based on the available information, Coldwell Banker Mt. Pleasant Realty appears to be a reliable and professional real estate agency. The agency's location is easily accessible, with a wheelchair-accessible parking lot and entrance. The working hours are flexible, with extended hours on weekdays and reduced hours on weekends.Michele Kauffman, the lead realtor, has received numerous positive reviews from clients. They praise her knowledge, professionalism, and exceptional customer service. Clients appreciate her ability to communicate effectively and promptly, keeping them informed throughout the home buying or selling process.While the agency's overall score is high, the quality of their services seems to be slightly lower. However, this might be due to the fact that there is no information about the agency's work with clients who were not satisfied with their services.