Tampa Bay
Michele Hornstein, DO
74.52
74.52
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Quality
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This medical service location, situated in Ocala City, offers a wide range of medical services under the guidance of Michele Hornstein, DO. The office features a wheelchair-accessible entrance, parking lot, and restroom, making it convenient for patients with mobility issues.The doctors and staff at this location are well-liked by patients, who appreciate their caring and friendly nature. Many patients have praised Dr. Hornstein for her ability to listen, provide thorough explanations, and come up with effective treatment plans. The office staff, including Jessica, have also been commended for their professionalism and helpfulness.However, some patients have reported issues with communication, particularly with the office staff. Some have experienced long wait times, difficulty getting their prescription refilled, or feeling like their concerns were not taken seriously. One patient reported being treated poorly by the staff, which was a significant issue.Overall, the quality of care provided by Dr. Hornstein and her staff is good, but there are some areas for improvement in terms of communication and patient satisfaction. The pricing of services at this location is competitive, and the office is innovating in terms of using technology to streamline processes.It's worth noting that this location has received some negative reviews, with patients expressing frustration with the office's communication and customer service. However, the majority of reviews are positive, and many patients have reported having a great experience with Dr. Hornstein and her team.
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