This pool service is located at Building 2618, Industrial Park Dr Drive, Lakeland City, and is known for its good quality of work. Customers praise their technicians for being knowledgeable and friendly, such as Michael, who fixed a spa jets and heater issue and is now considered a go-to expert. The company also offers reliable and responsive service, with one customer noting that they have used them for 20 years and consistently found them to be dependable. However, some customers have experienced issues with customer service, including one who felt belittled by the owner and had a negative experience. Another customer had a disagreement with the owner and had to fire them due to poor communication. Despite these issues, the company seems to have a good reputation overall, with a 3.3 rating and positive reviews from many customers. The owner appears to be responsive to customer feedback, but may need to work on improving communication with some customers. The company's website is https://michaelspoolservice.com/, and they are open from Monday to Friday from 7am to 4pm. They also have wheelchair accessible parking.