This jewelry store seems to be a great place to go for all your jewelry needs. The staff is very friendly and helpful, with many customers praising their excellent customer service. They offer a wide range of services, including appraisals, estate buying, and repairs, and are known for their quick turnaround times. The store is also very knowledgeable, with many customers appreciating the expertise of the staff.One customer had a negative experience, but it was largely due to their own behavior. They became rude and insulting after being asked to prove the authenticity of their diamond ring, and were eventually forced to leave the store with their ring.However, it's worth noting that the store seems to have a bit of a problem with backlogs, with some customers waiting for weeks to have their items repaired. The prices may also be a bit higher than some customers would like.Overall, this store seems to be a great place to go for jewelry repairs and purchases, but customers should be aware of the potential for backlogs and higher prices.The store is also very family-friendly, with many customers appreciating the fact that it's a family-owned business. The store is also very welcoming, with many customers feeling like they're part of the family after visiting.