Tampa Bay
Michael R Pennings | Fairway Independent Mortgage Corporation Loan Officer
13.49
13.49
Overview
Mortgage Loan Officer, Sean Fritts, Fritts Team with Fairway Independent Mortgage Corp. Serving your homeownership needs for Vienna and surrounding areas.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This business location seems to be lacking in terms of quality service. The wheelchair accessibility features are a plus, as they provide a convenient experience for visitors with mobility issues. However, the working hours are quite standard, with the same hours every day of the week. The phone number and web link are available, making it easy to get in touch with the business.Unfortunately, there have been some complaints about the customer service, with one client reporting being treated rudely and being told to find another lender. This has left a bad taste in the client's mouth and makes it seem like the business is not welcoming to all customers.The client feedback from Mary Pennings is particularly concerning, as she was told that she was trying to scam the county and that she should get a conventional loan instead of an FHA loan. This kind of condescending attitude is not what you would expect from a business that claims to serve the needs of its customers.One potential issue that stands out is the lack of transparency and understanding when it comes to FHA loans and other options. The client was given incorrect information and was made to feel like they were not qualified for a loan, which is not what a business should be doing.Overall, this business location has a lot of room for improvement when it comes to providing quality service to its customers.
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Hours
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