Tampa Bay
Michael Paul Gimness, MD, FAAFP
25.89
25.89
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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The business location of Dr. Gimness's medical office on Thonotosassa Rd in Plant City has received a generally positive rating. The office appears to have a high level of quality care, with many patients praising Dr. Gimness's thoroughness and attention to their individual needs. The staff is also well-regarded, with some patients mentioning that they are friendly and professional. However, there have been some issues with appointment scheduling and communication, with a few patients feeling frustrated with the wait times and lack of clear information. Additionally, some patients have experienced issues with billing and payment, including being charged for missed appointments. On the positive side, the office seems to be committed to providing innovative care, with some patients praising Dr. Gimness's willingness to try new approaches and treatments. However, there is one major issue that needs to be addressed: the inconsistent and sometimes confrontational communication style of the front office staff, particularly the office manager. Several patients have reported feeling belittled, lied to, or dismissed by staff members, which is unacceptable in a medical setting. To improve, the office could benefit from more transparent communication and a clearer billing process. The office also needs to work on providing more timely and responsive care, particularly for patients who are experiencing urgent or emergency situations. Overall, Dr. Gimness's medical office has the potential to be a top-rated location, but it needs to address these issues to provide the high level of care that its patients deserve.
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