This medical service office, located in Inverness City, has been highly praised by patients. Most reviewers have mentioned that the doctors, particularly Dr. Michael Desautel, are knowledgeable, professional, and caring. They take the time to explain everything in detail, which has helped patients feel comfortable and informed about their treatment options. Some reviewers have also appreciated the friendly and helpful staff, who are courteous and efficient in their interactions. The office itself is well-run, with most reviewers praising the streamlined process from check-in to check-out. However, a few reviewers have noted that the office can be quite busy, leading to longer wait times. One reviewer even left after waiting for over an hour and a half, which may be a deterrent for some potential patients.Overall, this medical service office seems to be well-regarded for its high-quality care and friendly staff. However, it's worth noting that the office may not always be the most efficient in terms of wait times.A notable issue that has been raised by one reviewer is the difficulty in communicating with Dr. Desautel due to his focus on the computer screen during the consultation. This made it challenging for the reviewer, who has a husband with dementia, to have a smooth and effective interaction with the doctor.