Tampa Bay
Michael A. Cook, OD
16.66
16.66
Overview
For total eye care, visit optometrists, Dr. Michael Cook and Dr. Leslie Church. Need an eye exam? Our New Tampa Clinic also serves Wesley Chapel FL.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
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The medical practice of Dr. Michael Cook and Dr. Leslie Church is conveniently located on Bruce B Downs Blvd Boulevard in Tampa City. The office is wheelchair accessible, making it easily navigable for patients with mobility issues. The staff is friendly and welcoming, and the doctors take the time to explain things in a way that's easy to understand.Dr. Cook is particularly praised for his patience and enthusiasm, which puts patients at ease. He's knowledgeable and informative, and takes the time to answer questions and address concerns. Many patients appreciate his willingness to go above and beyond, even outside of regular office hours.However, there is one issue that stands out. A patient reported having a negative experience with Dr. Cook, claiming that he was rude and unprofessional during a contact lens appointment. The doctor denied the allegations, but the incident highlights the importance of effective communication and conflict resolution in a medical setting.Overall, the practice seems to prioritize patient care and satisfaction, with many patients raving about their experiences. However, it's essential for the doctors and staff to maintain a high level of professionalism and empathy, especially in situations where patients may be anxious or frustrated.
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