This funeral home has a mix of good and bad qualities. The location is convenient, with on-site parking and a wheelchair-accessible entrance, making it easy to access for visitors. The staff is also knowledgeable about the services they offer, although some may find the atmosphere a bit impersonal. However, one major issue is the lack of attention to detail, which can lead to mistakes and miscommunications. For example, a previous customer reported receiving funeral cards with a misspelling and not being offered a re-print. This lack of attention to detail can be a concern, especially during a difficult time like a funeral.The staff can be abrupt and unhelpful at times, as seen in the experience of a customer who received a call from the funeral director while driving, who was harsh and uncooperative. This kind of behavior can be distressing for those already grieving.Overall, the funeral home has some redeeming qualities, such as its affordability and convenient location. However, the lack of attention to detail and poor communication skills of the staff can be a significant drawback.It is worth noting that the funeral home is part of a larger organization, Michael A Brochetti Funeral Home, which may have some influence on its operations. However, the individual experiences of customers suggest that there may be some room for improvement.As with any service, it's essential to be aware of the potential issues and to carefully consider whether this funeral home is the right choice for you or your loved ones.