This parking facility has its pros and cons. The convenient pay-ahead option and easy in-and-out process make it a great experience for some customers. However, there have been complaints about the cleanliness of the building and the high prices. One customer reported being charged an unexpected fine for a 13-minute stay, while another was quoted a 24-hour rate only to be charged more due to a reset in the pricing system. The lack of a clear parking policy and poor customer service have also been issues. On the other hand, some customers have found the location to be convenient, with nearby shops and restaurants to explore. However, the lack of a elevator after midnight can be a major inconvenience for customers who need to park overnight. Overall, this parking facility needs to work on improving its quality, pricing, and customer service to meet the expectations of its customers.