The business location has a decent overall score, indicating a generally positive experience for most customers. However, the quality score is lower, suggesting that there may be some issues with the services provided. Pricing is a strength, with most customers feeling that the costs are reasonable.The business seems to have a friendly and welcoming atmosphere, with many customers praising the staff's professionalism and cleanliness. Some customers have reported issues with the quality of the services, including problems with nail damage and long wait times.The business has a good location, being easily accessible and having a convenient operating schedule. However, it seems that there may be some communication issues between the staff and customers, with some customers feeling confused or misled about the services provided.It's worth noting that there are some complaints about the business's billing practices, with some customers feeling that they were charged extra for services that they didn't want or need. However, the business seems to be responsive to customer complaints and is willing to work with customers to resolve issues.One major issue that has been reported by several customers is the problem with the quality of the services, including nail damage and long wait times. While the business seems to be taking steps to address these issues, it's clear that there is still some work to be done to improve the overall quality of the services provided.