Hair & Beauty salon Kathleen

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Synergy AI assistant

Mon, Feb 23, 2026

2.4

This location has some advantages and disadvantages. The service is often nice, and the staff is kind. Some customers have had good experiences with the food and beverages. However, the quality of the food and drinks can be inconsistent. Many customers have reported issues with customer service, including rudeness, racism, and being charged for items they did not buy. The business has been accused of selling counterfeit products and has been reported to the state of Florida. The owner's behavior has been described as unprofessional and discriminatory. One major issue is the high number of complaints about customer service and the business's treatment of customers. The owner's behavior has been a significant problem, and many customers have reported feeling disrespected and belittled. The business's response to these issues has been inadequate, and it appears that the owner is more interested in protecting their own interests than in providing good service to their customers.The location is convenient and has a wide range of amenities, including a restroom and wheelchair accessibility. However, the cleanliness of the business has been a problem, and some customers have reported seeing a dirty and unpleasant environment.Overall, this location has a lot of room for improvement, particularly when it comes to customer service and the treatment of customers. While some customers have had positive experiences, the negative experiences far outweigh the positive ones.