Tampa Bay
Metro by T-Mobile
13.90
13.90
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Quick visit
In-store shopping
Repair services
Photos & videos
Submit a review
Pricing
Innovativeness
Quality
Overall
Submit a review
The location under review is a wireless provider that supplies phones, tablets, and accessories, as well as offers cell phone and device data plans. Overall, the experience is generally positive, but with a few issues. The employees are often very helpful and knowledgeable, with some standout representatives like Dayanna, Genny, and Sheila, who are praised for their enthusiasm, patience, and excellent customer service.Some customers have expressed frustration with long wait times, particularly when there is only one employee working. In some cases, the staff may appear disinterested or unfriendly, which can lead to a negative experience. Additionally, there have been instances where employees have been dishonest or incompetent, such as the sales representative who attempted to sell a phone without disclosing the cost of international charges.The store's amenities, such as Wi-Fi and wheelchair accessibility, are a definite plus. The location is convenient and has a wide range of offerings, including repair services and a variety of phones and accessories.However, the pricing and innovativeness of the store could be improved. Some customers have felt taken advantage of by hidden fees or misleading sales tactics. While the store offers a range of devices and plans, the selection could be more innovative and tailored to individual customer needs.Overall, the store has its strengths and weaknesses, and some customers may have more positive or negative experiences depending on their individual circumstances. A few standout employees and convenient location can make all the difference, but issues with pricing, innovativeness, and customer service may deter some customers from returning.
Own this business?
Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS