Tampa Bay
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Metro by T-Mobile
13.14
13.14
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store pickup
In-store shopping
Repair services
Photos & videos
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Overall
Pricing
Quality
Innovativeness
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Based on the customer reviews, the store has received generally positive feedback, with many customers praising the friendly and helpful staff, especially employees like Melvin, Kaiser, and Eric. They have been commended for their excellent customer service, patience, and knowledge. Many customers have also appreciated the store's ability to resolve issues and provide good deals.However, some customers have had negative experiences, citing issues with customer service, including rudeness and unhelpfulness from certain employees. There have also been complaints about the store's pricing, with some customers feeling that they were overcharged or misled about promotions.The store's overall rating suggests a good balance between positive and negative feedback, with an average rating of 4.2 out of 5. The quality rating is slightly lower, at 3.7, likely due to the negative experiences mentioned above.In terms of innovativeness, the store has implemented various initiatives, such as offering good deals and providing excellent customer service, which have contributed to its high rating of 4.2.Overall, the store has a good reputation, but there are some areas for improvement, particularly in terms of customer service and pricing.
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