This Metro by T-Mobile location has a mix of great and not-so-great experiences. On the positive side, many customers have praised the store's staff, particularly Juan and Mike, for being helpful, knowledgeable, and friendly. Some customers have also appreciated the store's wide selection of phones and plans, as well as its competitive pricing.However, there are also some significant issues that have been raised by multiple customers. Some have reported being overcharged or scammed by employees, while others have experienced poor customer service and unhelpful staff. Additionally, some customers have complained about the store's lack of transparency and honesty, particularly when it comes to pricing and plans.In terms of quality, the store seems to be hit-or-miss. While some customers have had positive experiences with their phones and plans, others have experienced issues with connectivity, coverage, and customer service. Pricing is generally competitive, but some customers have reported being overcharged or scammed.Overall, this Metro by T-Mobile location seems to be a decent option for customers who are looking for a variety of phones and plans at competitive prices. However, customers should be cautious and do their research before making a purchase, as some employees have been known to be dishonest or unhelpful.