Tampa Bay
Metro by T-Mobile
14.39
14.39
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store pickup
In-store shopping
Repair services
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Overall
Pricing
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Innovativeness
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This location is highly rated by customers for its services. Most customers are extremely satisfied with the assistance provided by Prince, who seems to be a standout employee. Many praise his professionalism, patience, and knowledge. Prince and other staff members, such as Marcus, are credited with going above and beyond to help customers with various issues, including data transfers, phone repairs, and finding the best deals. The store is well-maintained, with a clean and welcoming atmosphere. One issue has been raised regarding the manager's behavior, with a few customers expressing frustration with his rudeness and unwillingness to help.Customers appreciate the store's accessibility, including wheelchair accessibility, and the variety of services offered, such as repair services and onsite services. The store's working hours are well-established, with extended hours on weekdays and weekends. NFC mobile payments, debit cards, and credit cards are accepted for payments.Some customers have experienced difficulties with the manager, who has been described as rude and unhelpful. This issue has been addressed by the store owner, who has apologized for the poor service and expressed a desire to improve. Overall, the store seems to be well-regarded by customers, with a strong focus on customer service and a willingness to go above and beyond to meet customers' needs.
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