Tampa Bay
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Metro by T-Mobile
13.83
13.83
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
LGBTQ+ friendly
LGBTQ+ friendly
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Quality
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This location has both excellent and poor service. Some customers report receiving helpful and friendly service from employees, while others mention being treated rudely or unprofessionally. Quality of the products and services can be inconsistent, with some customers having issues with defective chargers or difficulty getting help from corporate. Pricing seems to be competitive, but there are some complaints about being charged for everything. This location caters to the LGBTQ+ community, which is a plus. However, a common issue is the store not answering their phone, which can make it difficult for customers to reach them. Customers have had mixed experiences with this location, with some having problems with their phones or services not being turned on after payment, and others being satisfied with their purchases. The store has a friendly atmosphere, with employees being knowledgeable and patient. However, some customers have had issues with receiving bad products, which can be frustrating. This location is a part of Metro by T-Mobile, a well-known wireless provider. The store's LGBTQ+ friendly environment is a definite plus. The description of the business highlights its services, including phone and device plans, which suggests a focus on customer convenience. However, some customers have expressed dissatisfaction with the store's handling of customer complaints and issues. Overall, this location seems to be a mixed bag, with both excellent and poor service. Some customers have reported being able to get help quickly and being treated well by employees, while others have had long wait times and been charged extra for services. The store's policy of not answering their phone can make it difficult for customers to reach them, which is a concern. Despite this, the location has a good reputation in the community and is known for being LGBTQ+ friendly. Customers have reported being satisfied with the store's services, including phone and device plans, and have praised the employees for being knowledgeable and patient. However, some customers have had issues with receiving bad products, which can be frustrating. The store's lack of response to customer complaints and issues is a concern.
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