Tampa Bay
Metro by T-Mobile
2.03
2.03
Overview
Wireless provider supplying phones, no-contract plans, accessories & repair services.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Quick visit
In-store shopping
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Innovativeness
Pricing
Overall
Quality
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This business location has a unique set of services, offering a wide range of options for customers. As a wireless provider, it supplies phones, no-contract plans, accessories, and repair services. However, customer service has been a major issue, with multiple complaints about unprofessional staff behavior, including one worker who refused to call customer service to resolve an issue and another who gave false information and overpriced a customer's phone. Despite some positive reviews praising the staff's excellent attention and professionalism, these incidents raise concerns about the quality of service provided. The business seems to be wheelchair accessible, with a parking lot and entrance that cater to customers with mobility issues. The working hours are mostly consistent, with some variations on Thursdays. Overall, while this business has its strengths, its customer service issues hold it back from reaching its full potential.
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Monday
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