This business has a good overall reputation, but there are some issues with the quality of service. Some customers have reported being treated poorly by staff, with one person even being asked to leave and subsequently having the police called on them. However, the vast majority of customers have reported great experiences with the staff, who are friendly and helpful. The business has a wide range of cell phones and accessories available, and the prices are very competitive. The innovation in their data plans and devices is also commendable. The store is wheelchair accessible, and they accept both debit and credit cards. Overall, this business is a solid option for anyone in the market for a new cell phone or plan, but be aware of the potential for inconsistent quality of service.(Note: The issue of inconsistent quality of service is highlighted in the review text, and the rating for overall quality is lower than the other ratings.)