Tampa Bay
Metro by T-Mobile
8.01
8.01
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store shopping
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Overall
Pricing
Quality
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This store has been praised for its helpful and professional staff, with several customers mentioning specific employees by name, such as Moe, Sefora, and Frank. They have been known to go above and beyond to assist customers, offering good deals and providing excellent customer service. The store is also described as clean and welcoming, with many customers mentioning that they have had a positive experience overall. However, there have been some complaints about pricing, with one customer feeling ripped off by additional charges, and another being overcharged for cases and phones. One customer also reported that the manager tried to scam them by taking a deposit for "free" items. It's worth noting that there have been some issues with management, including a manager being rude and unhelpful, and another manager trying to scam a customer. Despite these issues, the store has generally received positive reviews and is a good option for customers looking for a helpful and welcoming experience. The store's inventory and pricing could be improved to better meet customer needs, and the management could work on addressing some of the issues that have been raised by customers.
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