Tampa Bay
Metro by T-Mobile
18.47
18.47
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
On-site parking
In-store shopping
Photos & videos
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Quality
Innovativeness
Overall
Pricing
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The business has some issues with providing good quality service. One major problem is that some customers have reported being scammed or receiving incorrect products. For example, one customer purchased an iPhone 13 for $899, only to discover that the retail price was $299. This highlights a lack of transparency and attention to detail among staff. Additionally, some customers have reported being overcharged for services or products, which further erodes trust in the business. While the business has some positive reviews, the negative experiences far outweigh the positive, resulting in an overall score of 3.3 out of 5. On the other hand, the business is still a reliable option for customers looking for a wide range of products and services, including cell phones, tablets, and accessories. However, it is essential for the business to take steps to address the issues mentioned above and provide better quality service to its customers. The business also has a relatively high innovativeness score, which suggests that it is willing to try new things and improve its offerings. Nevertheless, this is not enough to overcome the significant problems with quality and pricing.
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