Tampa Bay
Metro by T-Mobile
4.90
4.90
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Quick visit
In-store shopping
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Overall
Innovativeness
Quality
Pricing
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This business has a good overall rating, but it seems that quality of service could be improved. The staff is very friendly and welcoming, with many customers praising their excellent customer service and helpful attitude. Franchesca, Yudi, and Sheila are often mentioned as being particularly helpful and knowledgeable.The store offers a wide range of products and services, including phones, tablets, and accessories, as well as data plans and other services. Prices are very competitive, which is reflected in the high rating for pricing.The store has a wheelchair-accessible entrance and parking lot, making it easy for customers with disabilities to visit. The store is also open for extended hours on weekdays and weekends, making it convenient for customers to visit at their preferred time.One issue that stands out is the inconsistent quality of service. While many customers have had excellent experiences, some have reported waiting for extended periods or experiencing difficulty with their service. It seems that the store could benefit from some process improvements to ensure that all customers receive the same level of service.Overall, this business has a lot to offer customers, but it may benefit from some fine-tuning to ensure that all customers have a positive experience.
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