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Metro by T-Mobile

4.1

• (1 reviews)

9112 N Street orida Ave, Tampa, Florida 33604

6.77

9112 N Street orida Ave, Tampa, Florida 33604

6.77

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Overview

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

In-store pickup

In-store shopping

Repair services

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Innovativeness

3.8

Quality

4.2

Pricing

4.5

Overall

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

The location, serving as a Metro by T-Mobile store, offers a variety of services and products, including phones, tablets, and accessories, as well as data plans. The overall experience of customers appears to be positive, with many praising the staff, particularly Moe, for their excellent customer service and helpful nature. However, there are some negative reviews and complaints, primarily regarding the staff's professionalism and honesty.While many customers have had a good experience and praised the store for its cleanliness, convenient location, and competitive prices, some have reported being scammed or taken advantage of by the staff. There are allegations of employees lying to customers, taking money from them under false pretenses, and not being transparent about pricing and services. Additionally, some customers have reported long wait times and being treated rudely by staff.The store's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect. However, the store's hours of operation are not consistent, with some days having reduced hours or being closed entirely.To address the concerns raised by customers, the store should focus on improving staff training and professionalism, being more transparent about pricing and services, and ensuring that customers are treated with respect and honesty. By doing so, the store can maintain a positive reputation and provide a better overall experience for its customers.