Tampa Bay
Metro by T-Mobile
20.10
20.10
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
In-store shopping
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Overall
Pricing
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This business location has a mixed reputation. It appears to be a wireless provider that offers a range of services, including in-store shopping. However, some customers have reported issues with customer service, including unfriendly staff and long wait times. There have been complaints about false advertising and double charging for services. On the other hand, some customers have had positive experiences, praising the helpful staff and knowledgeable sales associates. Overall, the business seems to have some issues with consistency and customer satisfaction. One major issue is a staff member with a poor attitude, who seems to be a manager. This has led to some customers feeling unwelcome and unassisted. The business needs to address this issue to improve customer experience. Pricing is generally considered fair, with some customers feeling that they get a good value for their money. The business also seems to be innovating in terms of its services and products, but more can be done to keep customers engaged and interested.
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