Tampa Bay
Metro by T-Mobile
14.51
14.51
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store shopping
Photos & videos
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Pricing
Overall
Quality
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This location of Metro by T-Mobile is generally well-liked by customers. The staff is friendly and helpful, with some employees standing out for their excellent customer service skills. Many reviewers have praised the store's ability to resolve issues and provide a good overall experience. However, there are some concerns about the quality of service, with a few reviewers reporting issues with their phones and having trouble getting help from the staff.Some reviewers have noted that the store's location is not in the nicest part of town, but this does not seem to have had a significant impact on the overall experience. On the other hand, a few reviewers have mentioned that the store can be a bit disorganized and that it takes some time to get help from the staff.Overall, this location of Metro by T-Mobile seems to be a good option for those in the area looking for a reliable cell phone provider. However, it's worth noting that some reviewers have reported issues with the quality of service, so it's worth doing some research before making a decision.One issue that stood out in the reviews was a situation where a customer was overcharged for a phone and the staff refused to provide an itemized receipt. This is not an isolated incident, as several reviewers have reported similar experiences with the staff being unhelpful or unprofessional. This is a significant concern and suggests that there may be some issues with the way the store is run.Another issue that was mentioned by several reviewers was the long wait times, with some customers having to wait for over an hour to get help. This is not acceptable and suggests that the store may not be adequately staffed.Finally, some reviewers have noted that the store can be a bit disorganized, with some customers having to wait for their phones to be activated or having trouble getting help with technical issues. This is not ideal and suggests that the store may need to work on improving its efficiency and customer service.
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