Tampa Bay
Metro by T-Mobile
19.86
19.86
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store pickup
In-store shopping
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Pricing
Innovativeness
Quality
Overall
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The business location, Metro by T-Mobile on Big Bend Rd in Riverview City, seems to be a well-established and popular spot for wireless services. The overall score is 4.3, indicating a generally positive experience for customers.The quality of service is a key aspect of the business, and it receives a score of 4.2, indicating a high level of professionalism and courtesy from the staff. The employees, particularly Samantha, Maikol, and others, are consistently praised for their knowledge, patience, and friendliness.However, some customers have expressed concerns about pricing, with some feeling that they were overcharged or misled about prices. This issue is reflected in the pricing score of 4.8, which suggests that some customers may feel that the business is not entirely transparent about its pricing.Innovativeness is another area where the business scores well, with a score of 4.4. This suggests that the business is always looking for ways to improve and adapt to changing customer needs.Overall, the business seems to be doing a good job of providing a high level of service and support to its customers, but there may be room for improvement in terms of transparency around pricing.Some issues to be aware of include:* Some customers have reported feeling overcharged or misled about prices, which may be a concern for those who are sensitive to cost.* There may be a lack of transparency around pricing, which could make it difficult for customers to make informed decisions.* Some customers have reported issues with staff not being knowledgeable or helpful, which could be a concern for those who are new to wireless services or need more assistance.
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