Tampa Bay
Metro by T-Mobile
24.90
24.90
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Quick visit
On-site parking
In-store shopping
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Pricing
Overall
Quality
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This location is situated in a convenient area with on-site parking. The staff seems to be friendly and helpful, especially Mimie and Enizey, who were praised for their excellent service. They provided a good experience for customers who came in to upgrade their phones, pay bills, and purchase accessories. The store also offers a wide range of products, including phones, tablets, and home internet plans, which seems to be a plus for customers.However, there are some issues with the quality of service. A few customers reported that they were not attended to in a timely manner, and some employees seemed to have a poor attitude. There was also an incident where a customer was overcharged for an activation fee and had trouble getting it resolved. On the other hand, the pricing seems to be competitive, and the store offers various payment options, including debit and credit cards.The store's location is easily accessible, with a wheelchair-accessible parking lot and entrance. The Wi-Fi is available, which is a convenient feature for customers who need to use their devices while they are there. The store's hours of operation seem to be convenient, with extended hours on weekdays and Saturdays.Overall, this location has some positives, but the inconsistent quality of service and attitude of some employees are notable drawbacks. With some improvement in this area, this location could provide a more satisfying experience for customers.
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