Tampa Bay
Metro by T-Mobile
59.69
59.69
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
On-site parking
In-store shopping
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Quality
Overall
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The business has a great overall rating. The staff is generally very helpful and knowledgeable, with many customers mentioning specific employees who provided excellent service. Ana, Janice, and Christian are consistently praised for their professionalism, patience, and ability to understand customer needs. Many customers have also appreciated the helpfulness of other employees, such as Maria, Bernice, and Patricia. The store seems to have a positive and welcoming atmosphere, with some customers mentioning that they feel valued and appreciated by the staff.However, there are some concerns regarding the pricing and innovativeness of the business. Some customers have reported being charged incorrectly or being taken advantage of with regards to pricing, while others have mentioned that the business could be more innovative in terms of its products and services. Overall, while the business has many strengths, it could benefit from improvements in these areas.The store's hours of operation seem to be convenient, with most customers visiting during regular business hours. The location is also well-liked, with some customers mentioning that it's easy to find and has plenty of parking.Some customers have mentioned issues with communication, particularly when they don't speak English. However, it's worth noting that many customers have praised the bilingual staff and the efforts to accommodate customers with different language needs.One customer reported a negative experience with a store manager who was rude and unhelpful. However, the manager's response to the complaint suggests that the business is taking steps to address these issues and improve customer satisfaction.Overall, while there are some areas for improvement, the business has a strong reputation for providing excellent customer service and a positive experience for its customers.
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