This location has been serving customers for a while, and it seems like the staff is quite helpful. The staff, particularly Sam, has been praised by multiple customers for their excellent customer service skills and ability to resolve issues. The store has a good selection of phones and accessories, and the staff is knowledgeable about the products. However, there have been some issues with rude staff members, and one customer had a problem with a phone that was not as described. The store's hours of operation are not consistent with some customers reporting that the store is closed during listed hours.