Tampa Bay
Metro by T-Mobile
7.53
7.53
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store shopping
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Overall
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This Metro by T-Mobile location in Oldsmar, Florida, has a generally positive reputation. Customers praise the staff's helpfulness, knowledge, and professionalism. Many reviewers have had excellent experiences with staff members such as Ziggy, Elly, Javier, and Mimie, who have gone above and beyond to assist with various issues and sales. On the other hand, some customers have reported issues with customer service, including long wait times, unhelpful staff, and a lack of knowledge about certain products. One reviewer had a particularly negative experience with a staff member who was rude and unprofessional. The location's hours of operation are relatively standard, with extended hours on weekdays and weekends. Payment options are also available, including NFC mobile payments, debit cards, and credit cards.One issue that stands out is the inconsistency in customer service quality. While some staff members are highly praised, others have been criticized for their behavior. It would be beneficial for the location to provide additional training to ensure that all staff members are equipped to provide excellent customer service.Despite this, the majority of reviewers have had positive experiences at this Metro by T-Mobile location, and many have recommended the store to others. Overall, this location seems to be a good option for those in the area looking for wireless services and devices.
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