Tampa Bay
Metro by T-Mobile
Telecommunications Service Provider
34.20
34.20
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store shopping
Photos & videos
Photos & videos
Submit a review
Pricing
Overall
Quality
Submit a review
The staff is generally very helpful, particularly when Tom is present. He goes above and beyond to address customer needs, even staying late to accommodate schedules. Other staff members, such as Bryanna, are also praised for their assistance and friendly demeanor. However, some customers have experienced issues with knowledge and customer service at this location, with employees sometimes lacking understanding of products and services or being unhelpful.Quality is generally good, with some exceptions. The store is clean and well-maintained, with a friendly atmosphere. However, some customers have had issues with defective products, such as a screen protector with bubbles, and have been unable to get replacements or refunds.Pricing is generally competitive, but some customers have felt that prices are too high for certain products. The store offers a variety of plans and promotions, but some customers have felt that they were not adequately informed about these options or were upsold on unnecessary products.Innovativeness is a strength of this location, with some customers praising the staff for going above and beyond to find solutions to their problems. However, there have been some issues with communication and follow-up, particularly with regards to customer complaints and issues.Overall, this location has both strengths and weaknesses. While the staff is generally friendly and helpful, there have been issues with quality and pricing. Additionally, the location could benefit from improving communication and follow-up with customers. One significant issue is the lack of consistency in quality and customer service. Some customers have had excellent experiences, while others have had poor ones. This suggests that there may be issues with training or management at this location.
Own this business?
Hours
Open Now
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Telecommunications Service Providers
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS