Tampa Bay
Metro by T-Mobile
39.30
39.30
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store shopping
Photos & videos
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Pricing
Innovativeness
Overall
Quality
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The location provides a good overall experience. However, there are some issues with the quality of service, which is the major concern. The employees seem to be helpful and provide good customer service. There are many positive reviews about the staff, such as Eliesber, who is described as super helpful. However, there are also some negative reviews, like one customer who experienced unprofessional service and felt that the employee stole from them. There are issues with the TCL phone being too slow and not suitable for gaming. The store is clean and has a good atmosphere, but it can be a bit overwhelming at times. The staff is bilingual and willing to help with various issues. One reviewer mentioned that the store is a bit of a "hole in the wall," but the staff is super friendly and helpful. They seem to be knowledgeable and willing to help with various tasks. One reviewer mentioned that they need a bit more training, but overall, the staff is a major strength of the location. The location is wheelchair accessible and has Wi-Fi available. The hours of operation are mostly convenient, but there are some days when the store is closed. Overall, the location is a good option for customers who need wireless services, but it may be worth visiting other locations to compare the experience. It is worth noting that one of the customers reported a big issue that made the visit poor: being charged $155 to add a line and being forced to buy a case and charger that is likely a theft.
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Hours
Closed
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Monday
Tuesday
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